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Chadstone · Since 1978

Appliance repairs,
done honestly.

Ovens, stoves, dishwashers, washing machines and dryers across Melbourne’s east. We’ll tell you straight whether it’s worth fixing — before you spend a cent.

Open Mon–Fri 9am–8pm · Sat 9am–12pm

Google rating 4.8 · 52 reviews
Call us (03) 9888 1511
We are open Mon–Fri 9am–8pm · Sat 9am–12pm
Visit the shop 271 Huntingdale Rd, Chadstone

Why locals call us

A real shop.
Not just a van.

Drop your appliance in to 271 Huntingdale Rd, Chadstone, or we’ll come to you. A real shopfront means we’re here when you need us — and we’ll still be here next year.

Brighton to Ringwood, Doncaster to Dandenong — see the 118 suburbs we cover.

  • Straight answers before you spend a cent. If it’s not worth fixing, we say so.
  • 12-month warranty on every repair we do.
  • You approve the price before any work starts — no call-out surprises.
4.8★Google rating
48Years family-owned
68Brands serviced
The SMS Electronics shopfront at 271 Huntingdale Rd, Chadstone

How it works

Sorted in three steps

No forms to chase, no waiting for a callback that never comes. You ring, you get a person.

1

Call and describe the fault

Tell us what’s wrong over the phone — it takes two minutes, and you’ll speak to a technician, not a call centre.

2

Get an honest yes-or-no and a price

If it’s not worth fixing, we’ll tell you on the spot. If it is, you get the price before we start.

3

Repaired on-site or in our workshop

At your place, or in the Chadstone workshop — backed by a 12-month warranty either way.

What locals say

We don’t write our own reviews

Every one of these is on our Google profile, under our name, where anyone can check it.

Posted on Google Google
Mary Harbour profile picture
Mary Harbour
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16 yo dishwasher not draining and leaking, absolutely thought I had to buy a new one. Found SMS Electronics online, local to my area. Steve came out within an hour and found a blockage in the drainage pipe. Fixed, good call-out price. I would recommend. Thanks
Posted on Google Google
Peter Sullivan profile picture
Peter Sullivan
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Great customer service - 42 degree day and my washing machine had a blocked filter. Steve was happy to come out within half an hour and he fixed my problem. Very reasonably priced and amazing service - I was so impressed and will definitely use them again and recommend to friends and family. Thanks Andrew and Steve :)
Posted on Google Google
Deb Jackson profile picture
Deb Jackson
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Cannot speak highly enough of Steve who came out just prior to Christmas to fix our oven, he is exceptional in my experience both as a person and as a professional.
Posted on Google Google
Trent C profile picture
Trent C
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We received absolutely amazing service from Steve at SMS Electronics. He came out the same day and replaced our drain pump with incredible efficiency. Steve was timely, professional, reasonably priced, and completely honest throughout the entire process. This level of service is incredibly hard to find these days, and we genuinely couldn’t have asked for a better experience. We’ll definitely be recommending Steve and SMS Electronics to our family and friends. Highly impressed and very grateful!
Posted on Google Google
Ross Gayler profile picture
Ross Gayler
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Excellent service from this small, local business. My 20 year old Miele dishwasher stopped working on a Friday afternoon. I rang SMS Electronics and they offered a time on Saturday morning. Thirty minutes later, Steve (the repair tech), rang to say he could call round at 5pm that afternoon if that was convenient. Steve showed up, rapidly diagnosed the likely cause, and said he would be back next week with a replacement part. Wednesday next week Steve was back with the replacement part, rapidly fitted and tested it. Everything was done and neatly put back in 30 minutes. It is so nice to have work done by somebody really experienced who really knows what they are doing and cares about doing a good job. It's also nice to know that your payment is going to the people who do the work rather than half being creamed off for CEOs and managers who don't do the work and only care about profits. SMS Electronics are keepers. I've put them in my address book for any future appliance repairs.
Posted on Google Google
D Pama profile picture
D Pama
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Steve was personally recommended by a local repair shop in Caulfield I can honestly say I now wouldn’t trust anyone else with our Miele appliances. After having official Miele repair technicians fail multiple times to identify and fix our dishwasher and dryer I was skeptical that our machines would run again. Steve’s expertise and skills went above and beyond what exists elsewhere and I’m really grateful that businesses like SMS Electronics still exist. They stand by their work and their prices are incredibly fair. Plus it’s nice to know we’re supporting a local family run business. Would definitely recommend their shop!
Posted on Google Google
Sam Ciri profile picture
Sam Ciri
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thanks for very good service
Posted on Google Google
Susan Mouer profile picture
Susan Mouer
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My Fisher Paykel dryer's bearings were completely worn away; it was making a terrible noise. I called SMS Electronics, they answered straightaway (no leave a message and we'll get back to you). I was unable to take the dryer to them, so Steve came out the next day. He was on time, courteous, knowledgeable and quoted a reasonable fee (including the call out fee) to take it away, replace the bearing kit, and return. The dryer was returned to me that afternoon and is working perfectly, hopefully, with Steve's assistance, for another 20 years :-)
Posted on Google Google
Michael Stachowiak profile picture
Michael Stachowiak
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Steve is a nice, knowledgeable and helpful guy who will tell you over the phone what could be wrong with your device and how much it might cost to fix. If you can bring the item to him, he will tell you exactly what’s wrong and the cost to fix without any cost. Turn around was quick for our induction cooktop. 12 month warranty. Highly recommend.
Posted on Google Google
Birgitta Mabbett profile picture
Birgitta Mabbett
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Thanks so much for taking some time to answer my questions about washing machine repairs today. I really appreciate the advice you gave, and that you saved me time and the cost of a call-out fee.

Read all 52 reviews on Google →

Before you call

Frequently asked questions

Is it even worth repairing?

That’s the first question we answer — honestly. If the machine is at the end of its life, we’ll tell you not to waste your money. It’s the thing our reviewers mention most, and it costs you nothing to ask.

What will it cost?

We quote before any work starts, so there are no surprises. Describe the fault on the phone and we’ll give you an honest indication straight away.

Do you repair my brand?

Almost certainly — we service sixty-eight brands, from Bosch and Miele to Westinghouse and Fisher & Paykel. There’s a full list on the services page, and if yours isn’t on it, call anyway.

Do you come to me, or do I bring it in?

Either. We repair on-site across 118 suburbs in Melbourne’s east and south-east, or you can drop the appliance in to 271 Huntingdale Rd, Chadstone VIC 3148. Larger appliances are usually easier on-site; smaller ones are often quicker in the workshop.

Broken appliance?

Talk to a real technician today.

Honest advice on whether it’s worth repairing — before you spend a cent.

Mon–Fri 9am–8pm · Sat 9am–12pm · 271 Huntingdale Rd, Chadstone VIC 3148